Privacy Policy for Luie

Last Updated: December 2024

1. Information We Collect

We collect minimal data to ensure that Luie works as intended. During the beta testing program, no user data is stored. Instead, we analyze:

  • Logs: Technical information about app functionality and responses.

  • User Feedback: Suggestions or comments are provided voluntarily by users to improve the app.

  • App Performance: Information on how the app performs on specific devices to identify and fix bugs.

This data is used solely to enhance Luie and ensure a smooth user experience.

1.1 Information You Provide

Currently, Luie does not require you to create an account. However, if you choose to communicate with us directly (e.g., by email), we may collect:

  • Contact Information: Your name and email address, only if you provide them.

  • Feedback: Any comments or suggestions you voluntarily share to help us improve Luie.

1.2 Automatically Collected Information

When you use Luie, we automatically collect some technical information to ensure the app works properly and remains secure:

  • Device Information: Details such as your device type, operating system, and app version.

  • Usage Data: General information about how you interact with Luie, such as features used and overall app performance.

  • Log Data: Information like IP addresses, access times, and app crashes to help identify and resolve issues.

1.3 What We Do Not Collect

  • Personal Data: We do not collect your name, address, or other personal information unless you explicitly provide it.

    Prompts and Interactions: Luie processes your prompts in real time and does not store or use them for training AI models.

2. How We Use Your Information

The information we collect helps us improve Luie during the beta testing program. Specifically, we use it to:

  • Identify bugs and technical issues in the app.

  • Understand how the app performs on different devices.

  • Use user feedback to prioritize improvements and features.

We do not store user data or use it to train AI models.

3. How We Protect Your Information

We take strong measures to protect your data:

  • Monitoring and Security: We use tools from Google and CiberAI Solutions to monitor app performance, conduct security audits, and perform forensic analysis.

  • Encryption: For any future data storage, we will implement encryption for data at rest and in transit.

  • Data Masking: Sensitive information will be anonymized or masked to enhance privacy.

4. Sharing Your Information

We do not sell your data. However, we may share your information under the following circumstances:

  • Service Providers: Limited access may be granted to trusted partners like Google and CiberAI Solutions for app performance monitoring and security.

  • Legal Requirements: If required by law or to protect the safety, security, and rights of our users, we may disclose necessary information.

5. Your Prompts and Privacy

All prompts and interactions with Luie are processed in real-time. We do not save or store these interactions, and they are not used to train AI models.

6. Future Features: Account Creation

In the future, we plan to introduce optional account creation to personalize your experience. At that time, we may collect:

  • Account Information: Name, email address, and a secure password.

  • Preferences: Custom settings to enhance your experience with Luie.

This information will be encrypted and used only for the purposes of providing and improving the Services.

7. Your Rights

You have the right to:

  • Access Your Information: Request details about the data we collect.

  • Request Deletion: Ask us to delete any stored information.

  • Update Your Preferences: Modify your settings for communication and data collection (future feature).

To exercise your rights, contact us at luiesupport@myluie.org.

8. Retention Policy

We only retain data as long as necessary to provide and improve Luie. For future features like accounts, data will be retained according to applicable legal requirements and securely deleted when no longer needed.

9. Children’s Privacy

Luie is intended for users aged 18 and older. We do not knowingly collect information from children under 18. If we discover that a minor has provided personal information, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy as Luie evolves. Any changes will be posted here with the updated “Last Updated” date. For significant updates, we will notify users through the app or email.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: luiesupport@myluie.org